As-Built Services
https://ppmco.net/the-ppm-as-built-survey-process/
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The PPM As-Built Survey Process

A BULLETPROOF REMODEL STARTS HERE

At PPM, we live and die by process. That’s because we’ve learned that having a well-thought-out process and executing it consistently is the best way to give our customers the most accurate As-Built surveys, on time and on budget.

Every challenge, every potential problem that could arise, every structure (old and new), PPM has experienced it, and this is why we developed The PPM Process – a tried-and-true seven step system that begins when we discuss your needs and continues throughout the life cycle of your project – even after the plans are delivered. After 17 years, we believe this process is bulletproof! And this is how we do it.

This process is designed for single location projects. If you are working on a project with multiple locations, you will find the best information here.

1. PRICING AND PROPOSAL

From the point of initial contact, our team gathers and assesses the details of your project. And, with almost twenty years creating precision As-Built surveys, we know that no two jobs are the same. Instead of generating a quick quote from square footage, we take the time to research your property on real estate sites to assess the shape, structure, and conditions. This way, we are able to provide a proposal you can be sure we’ll deliver on time, on budget and to your specifications.

Pricing and Proposal

2. PROJECT SCHEDULING

Upon acceptance of the proposal, you’ll be assigned a project manager. Your project manager provides a complete project timeline including site visit, drafting, quality assurance, and estimated delivery date.

Scheduling

3. SITE VISIT

Field surveying is coordinated directly with you or your client and varies in time based on the size and complexity of the project: one hour to several weeks. Most projects take 2-5 hours to measure by our professionally trained surveyors using precise 3D laser scanning technology, and larger scale projects such as hotels, shopping malls and other sizeable commercial properties need to be properly assessed and given a longer timeline.

4. DRAFTING

After the surveyor has accurately captured all of the necessary measurements in the field, the drafting begins. Your drafter will review the scope of work and draft your As-Built plans in your preferred format of AutoCAD or Revit. Then, additional details are added to the plans, including dimensions, labels, and any custom client standards.

Drafting5. QUALITY CHECK

We know the importance of this step. Using 3D point cloud data, photographs and As-Built surveying best practices, our Quality Assurance team executes a 10-step checklist, looking for any omissions or indiscrepancies. A careful eye ensures each plan leaves this stage with complete accuracy.

Quality Check

6. PROJECT DELIVERY

When the quality check is complete, your project manager will deliver your files in your preferred format of AutoCAD or Revit, as well as other project deliverables such as a PDF sheet set and digital photographs.

Project Delivery

This home is an example of a 3D Revit model drafted from a laser scanned point cloud.

7. POST-PROJECT SUPPORT

Just because we’ve delivered your plans doesn’t mean we are done supporting you. Our team is always available to discuss any questions or additional needs you may have throughout your project lifecycle. Although we are the very first step in your project, we are with you the whole way.

The entire PPM Process for As-Built surveys takes most single location projects between 15 and 22 days. But, if you have a tight turnaround time, let our team know. We’ll do our best to accommodate, and always feel free to reach out with questions at any time. We’re great advisers and enjoy helping you in your remodel journey.

Do you have an upcoming project we can assist with?

Seeking As-Built advice?

If you are managing a survey program with multiple locations, learn more here.

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Preparing the Famous Seelbach Hotel for Renovations

As-Built Survey Case Study: Preparing the Famous Seelbach Hotel for Renovations

Welcome to the Seelbach!

The story of the Seelbach Hotel dates back to 1903. It began when the Seelbach brothers, who were recent immigrants from Bavaria, decided to open a luxury hotel in downtown Louisville that would capture all of the old-world elegance of the European hotels they had fallen in love with in their childhood. They decided on a Beaux-Arts Baroque style and imported materials from all over the world, including marble from Italy, bronze from France, table linens from Ireland, and exotic wood from the West Indies.

The hotel took a couple of years to construct but was an instant success, and as of today, remains one of Louisville’s greatest landmarks. Among the Seelbach’s famous guests were Al Capone, F. Scott Fitzgerald, Elvis Presley, Robin Williams, and John F. Kennedy, along with at least 8 other U.S. presidents. Parts of the Paul Newman film The Hustler and the 2013 version of The Great Gatsby were filmed at the Seelbach, and the iconic wedding scene of Fitzgerald’s classic American novel that inspired the movie was set at a hotel conspicuously called the Mulbach.

Seelbach Hotel

Northeast entrance to the Seelbach Hotel. 4th Street and W. Muhammad Ali Blvd.

PPM’s Chapter in the Story of the Seelbach

Fast forward about 115 years, to late June of 2018 when Precision Property Measurements was contacted by John T. Campo & Associates, Inc., a full-service architecture and interior design firm based out of New Orleans, about helping them with a major renovation of the Seelbach. Campo Architects had recently been awarded the contract as lead consultant for the Seelbach renovation’s Concepting Phase and was looking to secure a reliable partner for an As-Built Survey of the hotel. They had previously worked with PPM through a Construction Manager on the Fairfield Inn & Suites Renovation in New Orleans, and found our services to be top-notch.

On smaller projects, Campo had sometimes done their own As-Builts or used a small local firm in New Orleans. But this project was different. The Seelbach hotel has 11 floors across 5 interconnected buildings, 321 guestrooms, 32,000 square feet of meeting space, and 2 subterranean levels. Campo wanted a pretty detailed scope of work including Floor Plans, Reflected Ceiling Plans, Electrical, and Exterior Elevations. For a project of this size, Campo needed an As-Built partner with a proven track record of success on large, highly-detailed projects.

In addition to PPM, Campo also contacted 2 other As-Built surveying companies for a proposal. The whole process took almost a month, and then in late July we got the call – PPM had landed the job! It was our expertise with hotel surveys, our detailed project timeline, and impressive reputation that encouraged Campo to hire us, and needless to say, we were beyond honored to help with the renovations of such an iconic Louisville building.

How we Completed the Seelbach As-Built Survey

For the Seelbach Hotel, we brought the same integrity and meticulousness that we bring to all of our projects – just to a larger scale. First, we made a detailed project plan and started communicating with the Hotel management immediately, to make sure everyone was on the same page. Campo wanted all of the As-Built drawings delivered by August 31st, so we laid out our project schedule to meet this deadline.

Our survey team took to the beautiful Seelbach Hotel in early August and began their work, using laser distance meters for all of our measurements to make sure we got the most precise results possible. We had 2 primary surveyors onsite for 4 weeks who oversaw the entire project and made sure our field crew was working up to the high standards we require. We also added 2 additional surveyors for a week near the end of the project, in order to make sure we were able to meet our promised delivery deadline.

90% of the AutoCAD drafting we did for the project was completed onsite using laptop computers, which allowed for instant verification of all measurements before moving on to the next area of the hotel. This attention to detail and patience with all of our drawings is so important to our customer’s peace of mind. By drawing on-site, we can double and triple check our plans with the room’s actual measurements. This means that the architect gets the most accurate drawing possible, and we don’t have to come back to the site to remeasure.

Finally, we captured over 7,000 photos of the Seelbach’s extensive layout, which was quite a lot of material but helped us deliver the high-quality product that Campo Architects was expecting. Before we sent the final As-Built drawings and photos on to our client, PPM’s quality assurance team reviewed all of the 7,000+ pictures and compared them to the drawings to make sure nothing was omitted or drawn incorrectly, and that all the CAD standards and scope details were included and represented accurately.

The Seelbach Lobby

The Seelbach Lobby

The Biggest Challenges We Faced

We’re no strangers to running into speed bumps during our As-Built surveying projects, and our work at the Seelbach was no different. One of the aspects of our business that we take the most pride in is our ability to troubleshoot the various challenges that arise during any given project, and all of our surveyors, project managers and drafters have been extensively trained in how to overcome these obstacles.

One of the major issues we experienced while surveying the Seelbach came from the highly unique layout of the hotel guestrooms.  Out of the 321 total guestrooms, there were over 100 different floor plans, which is the most, by far, that we’ve ever encountered. Most hotels only have a few different room types, and the floor plates stack from level to level. 100 different guestroom layouts meant that each room had to be thoroughly inspected and accurately measured to capture its unique layout. When you add in the highly ornate architectural details inherent to a historic building like the Seelbach, it all added up to a lot of custom work on the As-Builts.  To mitigate any potential delays, our team pulled 20 hour shifts and worked through the weekends to finish up as soon as possible.

Another challenge, common to any hotel or place of business, was the constant flow of guests and employees.  We take great pride in the abilities of our onsite team members to work with and around people who are living and working in the properties we measure. As you can imagine, the Seelbach is consistently busy, filled with hundreds or even thousands of guests and staff every single day. This required quite a lot of coordination between hotel management and our surveyors to make sure that we were completing our work in a way that was least intrusive to their guests and operations as possible. Developing a great working relationship with the Seelbach staff was the first step in accomplishing this, and our team really went out of their way to make sure that all of the hotel’s employees felt comfortable approaching them.  Not surprisingly for such a legendary hotel, the entire staff was incredibly friendly and helpful throughout the project.  Some of them even gave us a hug when we left for the last time.

Though we faced a few challenges in this project, I think that we handled them with a lot of professionalism, and above all, made sure that we were communicating any changes in plans with our client while finding the best way to work around these issues.

Exterior Seelbach Hotel

Exterior Elevation of the Seelbach Hotel along 4th St.

Getting Results for Our Clients

After over 650 hours of on-site surveying, drafting, quality assurance, and project management, we delivered the Seelbach As-Built survey project to Campo Architects.  Campo was extremely pleased with the professionalism, detail, and quality that PPM delivered.

Kerry Soniat, who is Campo’s Project Architect for the Seelbach, said, “Using PPM allowed Campo to manage our time efficiently and focus on more important design priorities for our client. We were impressed with the professionalism, timeliness and team efforts received from PPM. We look forward to working with PPM again in the future.”  It was extremely gratifying to receive this positive feedback after all of the hard work and dedication we put into the project.

Now, Campo is in the process of moving on to the next phase of the Seelbach project, which involves a detailed renovation plan for the guestrooms and common areas based off of PPM’s As-Built plans. These design and construction drawings will be much easier for Campo to generate with confidence because of our accurate and detailed As-Builts, and will be instrumental in helping write the Seelbach’s next historic chapter.

Epilogue: The Seelbach’s Chapter in PPM History

The life of an As-Built surveyor is a constant adventure!  OK maybe not always… but the interesting things we see and experience at a cool old building like the Seelbach is definitely one of the perks of the job.  Our time at the Seelbach Hotel left some indelible memories we will not soon forget.  Here’s a few of the most memorable highlights:

  • The Seelbach bar: The bourbon selection was pretty amazing and their signature “Lady in Blue” IPA, named after the ghost that haunts the 8th floor, was VERY tasty.
  • Larry, the concierge and hotel historian, was awesome.  He has tons of great stories about the hotel after 30 years working there. He has even written two books about the Seelbach – and we left with a signed copy of one of them.
  • One of our surveyors set off the fire alarm after one of the kitchen staff convinced him that the door was no longer armed.  That was fun.
  • The metal in the building interfered with the compass on our drone (which we use to take exterior photos), causing it to lose control and crash into the adjacent building.  Nothing better than having a crowd full of people watch you fly your drone as you discuss how “smart” it is with its sensors that won’t allow it to crash… #embarrassing

The Seelbach Hotel was one of the most extensive and unique projects we’ve completed, and it was such an honor to be part of a nation-wide team who were helping to restore one of the most historic hotels in the country.

And thanks, as always, for reading!

Seelbach Bar

The Seelbach Bar. A perfect place to relax after a long day of surveying.

899 267 Andy McFarland

What Is An As-Built Survey?

What is an As-Built Survey?

The Most Critical Part of your Remodel That You’ve Never Heard Of.

It happens all the time, even after 20 years in business.  Someone asks me “What do you do for work?”, and I tell them that PPM provides As-Built surveys to architects and other design and construction professionals.  Unless I’m talking to someone in the industry, the next question is almost always “What is an As-Built survey?” Now I get a chance to once again practice the response that I have carefully refined over hundreds of conversations:  “We measure the inside and outside of a building with very accurate lasers, and then create a drawing which shows the exact dimensions and layout of the building.  That’s an As-Built survey.”  At this point when I have finished this basic explanation, I have found there is an approximate 50/50 chance that the person will either want to ask more questions about the lasers, or change the subject.

 

Frank scanning home with a Zeb-Revo Scanner

The hand-held Zeb-Revo scanner, made by GeoSLAM, is used to collect the most accurate level of data from each survey.

“I Have These Old Drawings of my Building – Are They As-Builts?”

Most people have seen blueprints of a building at one time or another.  A typical blueprint is a design drawing, which shows the intended or proposed layout of the building.  An As-Built drawing, as the name suggests, shows the current layout of the building “as it was built”.  As-Builts do not deal with the hypothetical but instead with the actual.  This is a critical distinction, because a constructed building almost never corresponds exactly to the original design drawings. For this reason, when starting a new remodel project on a residential or commercial building, the architect will almost always create or commission an As-Built survey, rather than trying to rely on existing building plans. Discovering an error on the plans that can result in additional costs or delays to the project is just too big of a risk to take.

 

An As-Built By Any Other Name Is Still An As-Built

The architectural and construction industries are continuing to settle on the term “As-Built” to describe the process and the resulting plans that come from measuring an existing building.  But at PPM we have found that there are still several different terms and spellings used when referring to As-Built drawings.  These include:

  • Site Survey
  • Existing Conditions Drawings
  • Record Drawings
  • Measured Drawings
  • Asbuilt (Asbuilt Drawings, Asbuilt Plans, Asbuilt Survey, etc..)
  • As-Build or Asbuild (Drawings, Plans, Survey, etc…)

 

Lead Surveyor Frank steps into home to measure for As-Builts for a successful Remodel

We are your trusted professional resource for assisting with a successful start to any remodel project.

What Is An As-Built Survey? It’s What We Do!

20 years ago, I was probably one of those people that would have changed the subject if someone starting talking about As-Built surveys.  Now, they are how I and the other 25 people here at PPM make our living.  Helping our clients, and their clients, to have a Worry Free renovation experience using PPM’s As-Built plans is the Purpose that drives us each day.  To me, the value of good As-Built drawings is self-evident:  It’s why architects and other industry professionals keep calling PPM to help them get a great start on their remodel projects.

Give us a call today if you are interested in A Better Plan for your As-Builts.

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WORRY-FREE RENOVATIONS

How Great As-Built Surveys Lead to Worry-Free Renovations

On the simplest level, PPM is an As-Built surveying company.  That’s what we do.  However, what motivates us and keeps us working towards our goals goes far beyond just providing As-Builts.  Don’t get me wrong – the WHAT is important.  Every company needs a WHAT – in terms of a product or service – in order to get clients and stay in business.  But over time, it’s the WHY that keeps everyone engaged and working towards the same goals.  The WHY includes things like a company’s Core Values, Mission, and Purpose.  At PPM, lately we have been talking more and more about our Purpose and how it drives all of the decisions and actions that we take as a company.  What is our Purpose?  To help enable “Worry-Free Renovations.”

Our Worry-Free Approach – Since Day One

The concept of Worry-Free Renovations has been a part of PPM’s soul since our founding in 2002, and in fact is the reason why PPM even became an idea and then a company in the first place.  This ideal – to have a smooth and trouble-free renovation (remodel, addition, tenant improvement, landscape project, etc.) is something desired by all parties involved in the process.  But it remains frustratingly difficult to achieve, as most people who have been through a remodel will attest. Renovation projects by their nature are big, complicated, and messy.  Everyone understands this when they decide to undertake one. But what makes a renovation project so frustrating and worrisome is when something doesn’t go as planned.  If you’re told a project will take 6 months but it ends up taking 9.  Or if a problem is encountered during construction that causes the cost to increase by 20%.  That is when the stress and the worry really starts to ramp up.

 

Start Your Renovation With A PPM Worry-Free As-Built Survey

And that is where PPM comes in.  PPM started providing As-Built surveys for a few landscape architects in Southern California for exactly this reason.  It was (and still is) a common problem for these professionals to have difficulty obtaining accurate, complete, and reliable site plans that fit the project budget.  With a lack of attractive options, they resorted to inadequate “solutions” – such as using incomplete or inaccurate plans, or trying to get by with no As-Built plans at all. The result?  Bad or incomplete information that caused delays, cost overruns, plan changes, and other negative consequences.  Hardly a Worry-Free experience.  PPM’s purpose was to eliminate those problems by giving these customers a much better option with our professional As-Built drawings, thereby allowing them to start off their projects with everything they needed to execute confidently on their design ideas.

Our As-Built Surveyor using the 3D laser scanner on a current project.

PPM is using the latest in As-Built survey technologies for your renovation project, such as the Laser Scanner that produces detailed 3D plans.

Your Renovation Project’s Best Chance of Success

Fast forward 16+ years and that is still exactly what PPM is doing, and the reason why we still exist.   The clients and projects have evolved, but the driving purpose of helping to enable Worry-Free Renovations remains the same.  As As-Built Surveyors, we sit at the very beginning of the renovation process, so our service can be thought of as the first link in a chain that will extend for many months/years, and will involve many other consultants.  We can’t control what happens to the rest of the “chain” after our portion of the project is complete – but we CAN say that we are giving the project the BEST chance for success, the BEST chance to be “Worry-Free”, if we deliver great As-Builts with outstanding service.  This is our goal for every project, and the Purpose that will continue to sustain for the next 16 years and beyond.

Fill Out Our Easy To Use On-Line Quote Form

Are you interested in a Worry-Free As-Built Experience on your next project?  Fill out our QUOTE form for a fast, free estimate and consultation with a PPM project representative.  See how working with PPM can save you and your clients time and money on their renovation project.

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An Overview of The Most Commonly Requested As-Built Drawings By Architects

The 5 Most Common As-Built Drawings for Architects

From the architect’s viewpoint (and certainly from the building owner’s), every remodel project is unique. Both the inputs (existing building conditions, local codes, budget) as well as the outputs (new design/materials) are different every time – and when these 2 factors are combined into a complete project, the possibilities for architects are truly endless.  Honestly I don’t know how they do it!

For the As-Built surveyor, however, we typically only have to deal with variances on 1 of these 2 factors: the inputs. It is our job to survey the existing building, and so we certainly have to be prepared to handle the wide variety of types, sizes, and other factors that make each building unique. But the other factor, the outputs, are fairly standardized for us. Our client, the architect, wants us to create a standard set of As-Built drawings that accurately depict the existing layout of the building. Of course these drawings can be customized with styles or details if the client desires, but for the most part we are producing the same output on all of our projects.

With over 19,000 As-Built surveys completed in the last 18 years, we have acquired a pretty good sense of what our architecture clients are looking for with their As-Built plans. Here’s a brief list of the five most common drawings that we get asked for on remodel projects:

FLOOR PLAN

It all starts here.  You need to get an accurate Floor Plan before you can get most other drawings, because they need to tie back to the floor plan.  A good As-Built Floor Plan shows all exterior and interior walls, windows and doors, as well as other visible structural elements such as columns and stairs.  Any other required details can be added as needed, or shown on a separate plan.

ROOF PLAN

This is a required As-Built Plan on most of our projects, particularly residential remodels.  The Roof Plan should show the outline of the roof overlaid on top of the building perimeter walls, and include roof structural details including valleys, hips, ridges, and pitch.  Equipment can also be added, particularly for flat commercial roofs.

EXTERIOR ELEVATIONS

As opposed to a “plan view” drawing where the perspective is looking down on the building, an elevation shows what the building looks like from the side.  Exterior Elevations are As-Built drawings that show the exterior sides of the building, from ground level up to the top of the structure.  Together with the Floor Plan and Roof Plan, the Exterior Elevations round out the typical set of As-Built plans that most of our architecture clients ask for on their projects.

REFLECTED CEILING PLAN

The Reflected Ceiling Plan, or “RCP”, is an As-Built drawing that shows both the structure of the ceiling (soffits, trays, coffers, exposed beams) as well as the elements attached to it (lights, vents, sprinklers).  The RCP helps the architect understand how the ceiling is constructed, as well as what existing electrical and HVAC components are there for consideration with the remodel.

ELECTRICAL PLAN

The Electrical Plan shows all of the visible electrical equipment, components and fixtures in the structure.  This includes things like meters, panels, transformers, outlets, data jacks, lights, etc…  We get asked to include an As-Built Electrical Plan on about 25% of our projects.

Taken together, these As-Built Plans show the architect a pretty comprehensive view of what the existing building looks like, and how it is constructed.  In addition to these 5, there are many more useful As-Built drawings that we provide at PPM.  For a full list of the As-Built drawings and As-Built services that we offer at PPM, check out our services page.

About PPM

At PPM, our goal is to help set you and your project up for success from the start. While we are dedicated to tried-and-true process and deliver consistently accurate plans, success is not just in the numbers – it’s a feeling of trust, confidence, ownership and teamwork. Our team is committed to Core Values that drive our business and our clients’ success. We’re here to support you every step of the way.

Do you have an upcoming preservation project we can assist with?

Interested in learning more about our As-Built Survey process?

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It’s All About “Multi Site”! Nationwide As-Built Survey Programs

Multi-Site As-Built Programs

Last week we started a new As-Built site survey program for McDonald’s (which you may have seen on PPM’s Facebook or LinkedIn pages).  We surveyed 6 locations in Oklahoma City, and we are just finishing up these “pilot” As-Built drawings for our client.  7 years ago if you would have told me that PPM would be measuring McDonald’s in Oklahoma, I would have told you to cut back on the glue-sniffing.  This expansion of our business obviously didn’t happen overnight, and this new survey program got me thinking about everything that has happened went before this step, and all that we have learned over the years about “Multi Site” survey programs such as this.

It started in 2009.  Up to that point, since our founding in 2002, we had worked exclusively on “Single Site” projects, meaning a single location (such as a house or commercial building) for an architect client.  But just as that market was really drying up with the recession, we were approached by a new potential client that needed to get As-Builts for a bunch of Long’s Drugstores (remember them?).  Long’s had just been acquired by CVS, and our client was managing the “rebranding” of those stores.  So over the next 4 months, we ended up measuring about 60 locations in San Diego and the Bay Area. It was a great survey program for us at a very opportune time, but we also realized quickly that it was not scalable or even sustainable – Colin and I did every single one ourselves on weekends, nights, and whatever time we had in between our other “regular” projects.

But that program showed us the opportunity that existed for nationwide As-Built surveying. So since then, we have hired more people and developed a network of 50-100 professional As-Built surveyors distributed throughout the U.S, so that we can offer our services in every major metro area of the U.S. without needing to travel.  But more importantly, we have fine-tuned the processes – such as project management, quality assurance, administration, etc… – that enable us to deliver a consistently high quality As-Built product and first-rate service to nationwide retail clients.

Here are a few of the common questions we hear about Multi Site Programs, and some things we have learned in our experiences:

Q:  What is a Multi Site As-Built Survey Program?

We define “Multi Site” as anything with multiple locations with the same client, type of space, scope of work, and deliverable output.  They can be regional or nationwide. Even within this we further define 2 varieties:

  • Traditional Multi Site – (A large batch of locations with regular scheduling, weekly delivery targets, etc.)
  • Recurring Single Multi Site – (one location released at a time, as needed by client)

Q:  Who are the Clients?

We are typically measuring stores for national or regional brands. The most common clients are retail, restaurant, and banking. Our client can be the corporate brand itself, a 3rd party design/construction firm, or even a further level down the chain (such as a fixture manufacturer/installer).

Q:  Why are they needed?

Most common uses for an As-Built site survey would be some kind of remodel project such as a store rebrand/redesign (the entire store or just a portion). Often this is due to a merger/acquisition with another company (such as the Long’s / CVS program) or a brand new store opening. Other uses include custom fixture installation and facilities management.

Q: What is the typical scope of work /output

That is the beauty of these programs, it is completely customizable to what the client needs for their specific project. Typically we are asked for As-Built Floor Plan, RCP, basic MEP info, and other info such as photos or custom site survey info. Sometimes the client already has their Scope of Work and As-Built plan standards figured out, but often they don’t so we work with them to help dial it in. Then we can produce it exactly that same way for every location nationwide.

Q:  What are the main challenges?

  • Project Management – This is completely different from what is required on a single location survey. Our client is literally coordinating hundreds or even thousands of remodels based on our survey output and workflow, so our scheduling, communication, tracking, and administration need to be proactive and 100% reliable.
  • Workflow Processes – When you are surveying 1 location you can rely on your skill and experience alone to produce a great product. You can improvise when needed.  This is not the case with Multi Site programs.  All processes need to be documented, repeatable, and scalable.  It is the only way you can produce consistent output every time, no matter who does the work.
  • Team/Workforce – You need to have the right surveyors in the right places. But just as important, you need a balanced and effective internal team of Project Management, Drafting, QA, Customer Service, and Administrative staff to coordinate and execute all aspects of the program.
  • Clients – We love our clients – but often they don’t even know what they want or need! But this is not their fault, they just haven’t ever seen it done the right way before.  Working with clients can be a challenge, but it is incredibly rewarding to help them transform the way they run their redesign programs.

Q:  What are the main advantages?

  • Focus/Specialty – When you get a chance to survey hundreds of similar locations for the same client, it really gives you a chance to innovate and orchestrate your processes for maximum efficiency.
  • Fewer Clients – Working with a smaller number of clients you can give more attention to each one. It allows you to be more attentive and obtain a much deeper understanding of your client’s needs.
  • Scalability – Since Multi Site survey programs involve so many locations, you get a lot more volume for each new program. This allows the business to scale much quicker than you do by signing up one location at a time.

It has not been an easy road to enter this market, and we have made mistakes to be sure.  We have learned through trial and error over the course of 20+ nationwide As-Built survey programs, and 5,000+ individual locations surveyed.  But through hard work, a willingness to learn, and unwavering commitment to satisfying our clients, Multi Site projects are now 2/3 of our business.  Over the next few articles we will go into the details of starting and running a large As-Built Survey program that upholds our purpose as a company – “Worry Free Renovations”.

Do you have a Multi Site survey program to discuss?